Creative Force: Seamless Customer Outreach

Requirement

Creative Force had a message they wanted to relay to their customers, a message of appreciation.

Creative Force are a small team but have a large customer portfolio, they needed a solution to their enquiry that wouldn't bog down their personnel. A click of the button solution ...a single platform to send quality bespoke swag world wide. In essence Creative Force were after a solution to make worldwide gifting easy.

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Solution

Creative Force focused on quality swag items, sustainability was key, as too was the design of the gift box and the personal message from their CEO. Time was taken to ensure all touch point were achieved. Agreed timelines and strategies were all discussed and a seamless plan of action was implemented.
For Creative Force, the free use of the portal was a big win. The Creative Force remote workforce team were able to track their shipments right down to the last mile, this could then be relayed back to their management on a daily basis as reporting on the outreach project, having hands on access to this information was invaluable to Creative Force.

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Results

The high quality packs where effortlessly shipped by the team via the platform. The ability to track the 150+ shipments that went out in the first week was invaluable to Creative Force.